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What
is your average newsgroup retention and completion?
Is
this service easy to use?
What happens when I reach
my download limit?
Do I have to use a newsreader
to access your newsgroups?
How do I cancel my account?
Can I get additional help configuring
my newsreader software?
I am getting "502 Authentication
Error", what does this mean?
Why might another news server have a
larger newsgroup list?
I need to update the billing
information the credit card I am using with your service.
What do I need to do?
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Q:
What is your average newsgroup
retention and completion?
A:
Check our homepage
for the latest usenet statistics on binary newsgroups. We
have some of the highest newsgroup completion and retention
on the planet.
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Q:
Is this service easy to use?
A:
Very easy, and our support
staff are more than happy to further assist you in getting
connected.
There
are a lot of different news readers in use, but they all
need the following to connect to Newsgroup-Binaries.com:
Server:
news.newsgroup-binaries.com
Authentication: required
username: [login you received after signing
up]
password: [password you received after signing
up]
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Q:
What happens when I reach my download
limit?
A:
The downloading will stop (you may receive a 502 error as
well) and there are no further charges if you go over. If
you find you need a higher download limit consider signing
up for a higher
plan.
To
see if you have actually reached your limit for the month,
please enter your newsreader login (username) below:
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Q:
Do I have to use a newsreader to
access your newsgroups?
A:
Yes, and you can use any newsreader application you want!
MS Outlook Express, Xnews, Forte Agent, Newsrover are some
of the more popular ones (find more at newsreaders.info).
If
you're looking for a Web-To-News gateway we highly recommend
these services:
My-Binaries.com
- provides both NNTP and a web browser interface to thousands
of newsgroups. Also works with WebTV and AOL users.
Usenet-Access.com
- inexpensive NNTP and web-based newsgroup access. Great
for beginners!
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Q:
How do I cancel my account?
A:
Click here
to cancel the rebilling. If you have any trouble doing so,
please contact
us.
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Q:
Can I get additional help configuring
my newsreader software?
A:
An emphatic yes! We are more than happy to provide assistance
in configuring your newsreader software. We have instructions
for more of the popular newsreaders available. We can also
provide assistance for any newsreader software you may be
using at the moment. Contact us today!
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Q:
I am getting "502 Authentication Error",
what does this mean?
A:
Here are the most common reasons for authentication errors:
- If
your login/password had been working for awhile and has
suddenly stopped (especially after heavy participation in
a newsgroup discussion forum), you may have reached your
usage limit for the month. You can either wait for the limit
to reset next month or contact
us to see if we can customize a bigger download limit for
you.
- If
you're a new user or recently re-typed in your newsreader
login and password settings, you have typed the login and/or
password incorrectly. Please check your login and password
(hand-type them in; do not copy/paste as extra spaces will
cause login errors). If
you continue to receive this error please contact
us and include your newsreader login (username).
- Your
subscription may have expired (especially if your credit
card numbers or expiration date had changed recently). Please
contact us
so we can double-check for you.
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Q:
Why might another news server have
a larger newsgroup list?
A:
The fact is, there are probably in excess of 100,000 newsgroups
floating across 20,000+ news servers that exist on the Internet.
In many cases, these additional groups are obsolete, bogus,
empty, spam traps, redundant, or local groups that are not
propagated by a particular new server
Newsgroup-Binaries.com
list is updated on a daily basis, and new groups are routinely
added either automatically via request through Usenet, or
by the server administrators.
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Q:
I need to update the billing information the credit card
I am using with your service. What do I need to do?
A:
You'll need to contact
us -- don't forget to include your newsreader login
in the email and please do not send credit card information
via email. We will provide a secure way to update/change
your credit card information.
Also,
if you want a higher download limit than what your current
newsreader login affords, please contact us as we can do
so manually without having you to re-subscribe.
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